Abstract:
When public administration, whether for lack of resources, or for other reasons, can no longer
fulfill its public services providing mission, other subjects can step in, even when located
outside the public administration system. These other subjects can be either private businesses,
enabled to provide public services as a result of both privatization and concession (delegated
management) of some services. This delegated management of public services is perceived by
both domestic and foreign researchers as a more beneficial option for the final user, given public
administration does not totally lose control over the service provided. There are also other
subjects which can be involved in the providing activities, namely nongovernmental organizations,
also located outside the public administration system. Although in our country they
cannot directly provide public services, these organizations can mobilize the citizens and organize
activities for the benefit of the communities (support programs for the seniors, social work,
sanitation, etc.) Moreover, these organizations can also monitor how public administration is
fulfilling its public services-providing mission.
